Casino Room Review

Casino Room Review

There aren’t many online casinos that can match the gaming collection available at Casino Room and this makes the site a top choice in New Zealand. The site is welcoming and has a nice layout, while offering users quick access to the most popular games to get a taste of what is to come if they decide to join. Even more incentives come from the 100% welcome package that goes up to $700 and also triggers a total of 200 free spins offered in increments.

Although it has a new age approach, the online casino has actually been around for a pretty long time. It was launched in 1999 and went through some major changes with the addition of new software developers to the platform. Nowadays, Casino Room is as modern as they come and offers support through multiple methods, fast payouts through secure banking and a mobile casino that will make players very happy. Furthermore, Casino Room is licensed by the Malta Gaming Authority and by the Government of Curacao.

rating breakdown
  • Safety & Security 8.9 / 10
  • Custom Support 7.6 / 10
  • Gameplay Rating 9.7 / 10
  • Product Variety 9.7 / 10
  • Software Rating 9.6 / 10
  • Bonuses & Promotions 8.8 / 10
  • Cashier Rating 9.1 / 10
  • Design & Usability 9.3 / 10
  • Device Compatibility 9.7 / 10
  • Regional Availability 9 / 10

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Registering and Downloading Casino Software

Quick facts
  • Software: NetEnt, Microgaming, Betsoft, Yggdrasil, Play'n GO, Evolution Gaming
  • Established: 1999
  • Payout: 97.09%
  • Cashout Time: 1-5 days
  • New Zealand Players: YES
  • Phone: 1-800-346-807
  • Email: support@casinoroom.com

If you are sold on Casino Room or just want to try it out for yourself, you can visit the site from the link above. Here you can select the register option to create a new account by entering an email, password and some additional account details. The registration pages are secured and the collected information is encrypted before being stored on safe servers.

Downloading the software at Casino Room is not an option. The entire online casino is available in instant play and this makes it easier for players to access the games on different devices. It doesn’t matter if you are using a Mac or a Windows PC, Casino Room is just a click away. The games start up quickly and come with detailed descriptions, player ratings and options for real money and practice money play.

Casino Room NZ Gaming Options

Casino Room Downloading Casino Software

Casino Room is pretty massive when it comes to its gaming options. Having multiple renowned developers on the platform does make for a great collection of games and Kiwi players will have access to most of them. There are more than 460 instant play gaming options available right now at Casino Room NZ and they cover different categories very nicely.

Slots: Having Microgaming, NetEnt, Betsoft and other developers means that the slots selection is simply outstanding. With over 380 titles to choose from, the only bad thing is that it can be very difficult to check out all the gaming options and choose only a few favourites. Some great places to start are Steam Tower, Drive: Multiplier Mayhem, Cosmic Fortune, Vikings Go Wild and Royal Masquerade.

Blackjack: Casino Room has a good variety of blackjack games waiting on the site and players can choose the version they like most and start winning. European Blackjack, American Blackjack and Pontoon are classics but there are also specials like Blackjack Multihand, Blackjack - High Roller and Premier Blackjack High Streak.

Roulette: Roulette has its own category with a dozen options for New Zealanders. These cover modern versions of European Roulette and American Roulette while also making sure to include a version for high rollers that accepts bigger bets than the standard one.

Video Poker: Although video poker doesn’t get a separate category on the Casino Room lobby, there are multiple gaming options that would fit in here. Pyramid Bonus Poker, Pyramid Joker Poker and Multihand Double Bonus Poker are just some of them.

Live Dealer Games: The live casino is a big attraction for online players who want to get the full casino experience directly on their screens. Thanks to Evolution Gaming, the lobby has quite a few options and they cover blackjack, baccarat and casino hold'em. There is even an exclusive Live Casino Roulette game hosted by Casino Room with the help of NetEnt.

Casino Room Mobile Options

The mobile version of Casino Room is very impressive. Not only does it keep a big part of the gaming collection for real money betting but it is also compatible with about all smartphones and tablets currently available on the market. One account is enough to stay connected at all times and switch between platforms seamlessly.

No download is necessary for the most part since accessing the website on a mobile device will automatically switch it to the corresponding version. Here, the lobby is pretty simple, with a large promotional banner on top and the games presented on the bottom. The menu button on the left makes it easy to select a gaming category, get support or learn more about the operator. Expect to find more than 300 games on Casino Room Mobile where about 260 are mobile slots.

Although the instant gaming app is perfect for different devices, like BlackBerry, Samsung, iPhone, iPad and more, Casino Room can also be found on the Apple App Store. Downloading the application from iTunes is a nice way for iOS users to have the casino installed on their devices.

Mobile Slots: Aloha!, Dazzle Me, Hook's Heroes, Crazy Cows, Tower Quest and more

Mobile Blackjack: Blackjack Multihand, Vegas Strip Blackjack Gold, Blackjack Touch and more

Mobile Video Poker: Deuces Wild, Joker Poker, Bonus Poker and more

Mobile Progressive Jackpots: Divine Fortune, Mega Moolah, Greedy Goblins, Mr. Vegas and more

Bonuses and Promotions

welcome bonus
  • First deposit
    First Deposit 100% match bonus,
    up to NZ$700 + 20 Free Spins

Welcome Bonus

Casino Room offers an improved welcome bonus to the standard offer. On the first deposit, 100% up to $700 will be added to the account straight away, along with 20 free spins. The bonus gets even better with an additional 180 free spins added across the following nine days. The bonus funds have to be wagered 45 times and the spins can only be played on Starburst.

There is a detailed explanation for the bonus, its wagering requirement and the free spins on the site. One thing that is good to remember is to log in and claim the daily 20 free spins. These are only available for 24 hours and then they expire. To get the spins, you just need to log in and launch the Starburst game. This can be done on desktop and on mobile.

For the 45x bonus wagering requirement, players can bet up to $5 per round and there is a 30 day period for which the offer is valid.

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Loyalty Rewards
  • Silver member
    Blue
  • Gold member
    Silver
  • Platinum member
    Gold
  • Platinum member
    Platinum
  • Diamond member
    Diamond
  • VIP
    VIP

Loyalty Rewards

The loyalty rewards from Casino Room come in a different way that what most players might be used to. The program is based on Experience Points, which can be earned by completing missions and just being an active member of the casino. Once registered, several missions will be presented and points are earned when completing them. Earning experience helps increase the level and this in turn unlocks different rewards. Common benefits on this casino journey include free spins, reload bonuses, cash and more.

Customer Support & Licensing

Customer support is offered through FAQs and several contact methods. While email and phone support is available 24/7, the same can't be said about live chat and Skype. Also, the team doesn’t have the most qualified agents and it can sometimes be difficult to get a point across when issues appear or when players still have a few questions after the Casino Room review is complete.

New Zealand doesn’t yet have an international regulatory body for online gambling but it doesn’t really need one either. Jurisdictions like Malta and Curacao are great for casinos who wish to cover a large number of countries and make sure they do so legally. Casino Room actually has licenses from both the Government of Curacao and the Malta Gaming Authority and this is great news for Kiwi players since the regulations are very strict and beneficial.

Email: support@casinoroom.com

Tel: 1-800-346-807

Live chat widget

Skype online connection

Claim your bonus of up to NZ$700 at Casino Room!

BANKING OPTIONS

Casino Room Downloading Banking Options

Seeing that Casino Room is popular in Europe, New Zealand, Australia and other markets, the banking system comes with many country-specific payment methods. There are also some internationally known options that are always very convenient, such as Visa, MasterCard, Skrill, Paysafecard, NETELLER and bank wire transfers.

Regardless of the chosen deposit methods, the money will become available in the account in a matter of minutes so that new players can jump right into the action. For withdrawals, the story is a bit different as it takes between two and four days for Visa and MasterCard, 5 days for bank transfers and one or two days for online wallets.

New customers will experience a longer pending period and account validation is usually needed before completing the first payout from the online casino. This isn’t too complicated since you can just attach the needed documents to an email directed to the support team.

Visa, Skrill, MasterCard, NETELLER, Paysafecard, iDeal

banking options

Final Thoughts

Casino Room really doesn’t have any major downfalls that would discourage users from joining. The support service has contact options that are easy to use, the banking system is secure and features popular payment methods and the mobile casino is quite amazing given the large number of games that come with high-end graphics and optimized buttons for the controls.

However, what really makes the online casino a hit is the collection of games for desktop computers. Without having to download any apps, New Zealand player will have a great deal of pokies available for real cash and in practice mode. Opt for the big progressives or try out the latest creations from the developers and you are guaranteed to have good time. The conclusion for the Casino Room Online Review is that you shouldn’t waste any time and join now to get the large welcome package.

hits
  • Huge collection of online slots available in NZ
  • Phone line for support is always open
  • Mobile casino is packed with pokies
misses
  • Customer support can be better
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