JackpotCity Casino review NZ for 2025
Our verdict
JackpotCity is our top-rated casino for Kiwi players. The casino’s diverse collection of 800+ games – encompassing pokies, table games and live casino titles – is hard to beat, with varying stake options and payout percentages to suit players of all budgets and experience levels.
The $1,600 welcome bonus for new NZ players is generous and comes with reasonable wagering requirements. The casino also offers fast 24-hour payout times, excellent mobile gameplay, and round-the-clock customer support. Find out more in our in-depth JackpotCity review.
Pros
Rewarding welcome bonus
Established and secure casino
24/7 live chat support
Supports multiple devices
24-hour withdrawals
Cons
No phone support
JackpotCity Casino NZ key info
| 🏢 Established | 1998 |
| 💰 Deposit bonus | 100% up to $1,600 |
| 💻 Software | Microgaming, NetEnt, Playtech, Crazy Tooth Studio, Foxium + 2 providers |
| 🎲 Number of games | 800+ |
| 📈 Win rate | 97.84% |
| ⚡ Payout speed | 1-3 working days |
Casino games on offer
Game software
Payment methods
Licences
Gallery
How JackpotCity Casino compares to other casinos
| Online casino | Welcome bonus | Casino games | Win rate | Withdrawal time |
|---|---|---|---|---|
JackpotCity Casino | 100% to $1,600 | 800+ | 98.46% | 1 working day |
| 100% up to $1,000 | 550+ | 98.65% | 1 working day | |
| 100% up to $750 | 450+ | 97% | 1 working day | |
| 100% up to $4,000 + 50 free spins | 2,800+ | 96.89% | 1 working day | |
| 100& up to $1,000 + 200 free spins | 1,200+ | 97.13% | 1-3 working days |
About JackpotCity Casino
JackpotCity Casino launched in 1998, making it an old hat in the online gambling arena. Today, the casino has over 3.5 million active players across New Zealand, Canada and worldwide. The platform is operated by Baytree Limited, which is headquartered in the Alderney Channel Islands.
With an eCOGRA certification and licence from the Alderney Gambling Control Commission, JackpotCity guarantees a fair gaming environment for all NZ casino fans.
How to sign up to JackpotCity Casino
The process of creating an account at JackpotCity NZ couldn’t be simpler. Follow these quick and easy steps to register today:
Visit the JackpotCity official site by clicking on the links provided on this page.
Click the ‘Sign Up’ button located in the middle of your screen.
You’ll be redirected to a registration form page where you need to create a username and password. You’ll also be asked to submit personal details, like your name, date of birth, home address, gender, and preferred language and currency.
Tick the box confirming you’re over the age of 18 and agree to the casino’s terms and conditions. You can also choose to opt in or out of receiving the welcome bonus and promotional offers by SMS, phone and email.
Click ‘Register’ to confirm your registration, and you’re good to go.
Note that you’ll need to submit documents, such as your photo ID and a utility bill, for verification when you request a withdrawal. JackpotCity takes up to seven days to review and verify these documents.
JackpotCity Casino bonus offers
Welcome bonus breakdown: 100% up to $1,600 + 10 daily free spins
New NZ players can claim a welcome bonus worth up to $1,600 when they sign up at JackpotCity Casino New Zealand. You’ll also receive 10 daily free spins for a chance to win up to $1 million as part of the offer. This JackpotCity bonus is spread across four equal deposits and comes with terms and conditions.
Here’s a breakdown of how it works:
| Bonus | How it works |
|---|---|
| 1st deposit | 100% match bonus up to $400 |
| 2nd deposit | 100% match bonus up to $400 |
| 3rd deposit | 100% match bonus up to $400 |
| 4th deposit | 100% match bonus up to $400 |
| No. of deposits | 4 |
| Min deposit | $10 |
| Wagering requirement | 35x |
| Time limit | 2 months |
| Bonus code | None |
You will have seven days from creating your account to deposit and claim the JackpotCity sign-up bonus. Miss this window and the offer becomes invalid. Furthermore, while the match bonus is valid for two months, the JackpotCity NZ free spins offer will expire after 30 days.
Both the bonus amount and the free spins offer are subject to a 35x playthrough requirement, which is industry standard. This means that if you deposit the full $400 and receive $400 in bonus funds, you will need to bet the bonus amount 35x (400 x 35 = $14,000) before being able to withdraw it as winnings.
Make sure to check the T&Cs to see which games contribute towards the wagering requirement and by what percentage. For the offer, you are limited to a maximum withdrawal value of six times your first deposit amount. Any subsequent winnings will be forfeited.
In terms of other JackpotCity promotions, you can enjoy daily deals, free spins on the ‘Bonus Wheel’ for the chance to bag prizes, and more.
JackpotCity casino games & software
At JackpotCity, you get a selection of over 800 games to play, the majority of which are powered by software giant, Games Global (formerly Microgaming).
If you’re a fan of table games, blackjack and roulette are your best options. There are 34 blackjack games, including popular variants like European, classic, multi-hand and Vegas Strip blackjack, so you’re bound to find something to suit your taste, experience level and budget.
For roulette, you’ll find all the classics, including American and European roulette, along with more novel versions such as Lightning Roulette. Meanwhile, poker fans can enjoy fan favourites like Texas hold’em, 3 card poker, casino hold’em, and stud poker.
Online pokies
JackpotCity features over 400 pokies, including classic, progressive, video, mobile and multi-payline pokies. There’s also a diverse selection of themes to choose from, including fantasy, adventure and movies, to name a few. If you’re new to slots, you have the option to play many popular titles in demo mode at JackpotCity, so you can familiarise yourself with the rules and gameplay before committing real money.
Here are some of our favourite slots you can play at JackpotCity NZ:
| Slot game | RTP | Progressive jackpot? |
|---|---|---|
| Agent Jane Blonde Returns | 96.6% | No |
| Countless Cash | 96.08% | Yes |
| Fortunium | 96.47% | No |
| Ancient Fortunes: Zeus | 96.02% | No |
| 9 Masks of Fire | 96.24% | No |
JackpotCity live casino
Evolution Gaming powers JackpotCity’s live casino section. Take a virtual seat at any of the live blackjack, roulette, baccarat and poker tables and enjoy a truly immersive and authentic casino experience from the comfort of your home.
You can interact with the professional and friendly human dealers or other players using the live chat function, or just sit back and enjoy watching the action unfold in real-time.
Among the live casino options at JackpotCity, live blackjack is the most favourable to play, with a high RTP of up to 99.5%. You can also consider live baccarat with a high 98.94% RTP.
JackpotCity Casino banking options
Kiwi players have various secure and NZD-friendly banking options at their disposal at JackpotCity, from debits and credit cards to e-wallets. Be aware that some payment methods (e.g., Mastercard) allow you to deposit, but not to withdraw funds from online casinos.
The casino processes both deposits and withdrawals efficiently. Deposits are instant, while withdrawals are subject to a 24-hour pending period, after which, the time it takes for you to receive your winnings depends on your chosen payment method. See below:
| Payment method | Min deposit | Min withdrawal | Payout speed |
|---|---|---|---|
| Visa | $5 | $50 | 1-3 working days |
| MasterCard | $5 | N/A | N/A |
| Apple Pay | $5 | N/A | N/A |
| Google Pay | N/A | N/A | N/A |
| Skrill | $5 | N/A | N/A |
| Payz | $5 | $50 | 1-2 working days |
| Neteller | $5 | $50 | 1-2 working days |
| Paysafecard | N/A | N/A | N/A |
| Neosurf | N/A | N/A | N/A |
JackpotCity Casino withdrawal processing time: 1 working day
How to deposit
Depositing at JackpotCity Casino is straightforward, and here’s how:
If you haven’t already, sign up to JackpotCity NZ by providing your name, date of birth, home address, email, and phone number.
Opt-in to receive promotions. Ensure you read the terms and conditions, so you fully understand any requirements that need to be fulfilled. You’ll need to confirm you are of legal gambling age to complete the registration.
Once signed up, you can navigate to the ‘Bank’ page and select your preferred deposit method and how much money you wish to transfer.
Follow the onscreen prompts to complete the transaction.
The funds should appear in your account within a few moments, so you can start playing real money games straight away.
How to withdraw
The JackpotCity withdrawal NZ procedure is just as simple as depositing, and the steps include:
Log into your JackpotCity Casino New Zealand account.
Return to the banking section and select ‘Withdrawal’.
Select your preferred payment option from the list of JackpotCity withdrawal options.
Follow the onscreen prompts to complete the transaction.
Your withdrawal request will be subject to a 24-hour pending period before being processed by your payment provider.
NB: Note that you will not be able to withdraw funds until you have verified your identity. To do this, the casino may ask you to provide a copy of your ID and a recent utility bill (within the last three months).
JackpotCity mobile casino
There’s no need to download a mobile app to enjoy JackpotCity games on the go. Just log in via your mobile browser the same way you would if you were on a desktop and start playing. Over 200 games from the casino’s collection have been optimised for mobile, including pokies, table games, video poker and live casino titles.
The games seamlessly adapt to different mobile and tablet screens, and the mobile casino site offers seamless navigation and live chat support.
Of course, if you prefer to download an app, you have the option. The JackpotCity mobile casino app is available for iPhone and Android users and offers a fast and streamlined experience.
JackpotCity security & licensing
JackpotCity is licensed and regulated by the renowned Alderney Gambling Control Commission and is independently audited and endorsed for fairness by eCOGRA. Furthermore, the JackpotCity site uses SSL encryption technology to protect your personal and financial data. With these certifications, you can enjoy peace of mind when playing at JackpotCity Casino.
JackpotCity live chat & customer support
You can get in touch with JackpotCity’s professional customer service team via live chat at any time of the day or night. There’s also a detailed FAQs page which answers most queries, or you can contact the team via email, but we found the live chat to have the quickest response times.
JackpotCity Casino NZ FAQs
Yes, JackpotCity Casino is legit, as it holds a valid gaming licence from the Alderney Gambling Control Commission. Also, the site has been independently audited by eCOGRA for game fairness.
JackpotCity Casino is operated by Baytree Limited. The company holds a licence from the Alderney Gambling Control Commission.
You can withdraw your money from your JackpotCity Casino New Zealand account by visiting the ‘Bank’ page. Then, select one of the multiple JackpotCity withdrawal methods, enter the amount, and follow the instructions to complete the transaction.
The JackpotCity withdrawal process for NZ takes 1 working day to complete. However, the time it takes to receive your winnings also depends on your chosen payment method. For some options (e-wallets, crypto), you’ll receive your payout within 24 hours, while others (credit and debit cards) could take a few working days to process.
Over 800 casino games are available at JackpotCity Casino. As a player, you get many varieties, including pokies, progressive slots, table games like blackjack, baccarat and roulette, and immersive live casino titles, among others.
Yes, JackpotCity free play is supported in demo mode. This option allows you to familiarise yourself with game mechanics before wagering real money. However, you will not be able to win real money when playing free games.
