Review

If you're a New Zealand player still undecided about which of the growing number of online casinos open to you to play at, you might want to consider Ruby Fortune Casino. For starters, this online casino has been operating successfully since 2003. In this highly competitive industry, being able to stay in business, build and maintain a large customer base, and receive consistently high service ratings for a whole decade, speaks volumes about the quality of the site. During its first year of operation, Ruby Fortune received the best new casino of the year award. A decade later, far from being dated, the casino has only gotten bigger and better, keeping up with the very latest innovations in online casino technology.

Part of Ruby Fortune's appeal is the way it combines a plush and regal atmosphere with a welcoming, accommodating, easy to navigate playing environment. You'll see that whether you play the NZ Ruby Fortune Flash casino or opt for the regular download version. But Ruby Fortune online casino offers much more. One of several casinos belonging to the esteemed Palace Group (which also includes the separately reviewed Spin Casino), it is powered by software from Microgaming. In conjunction with Microgaming's software expertise, each of Ruby Fortune's 450 casino games is certified as safe and fair by eCOGRA so you can enjoy a complete online casino experience.

While Ruby Fortune Casino, which is licensed in Malta, caters to a predominantly European clientele, recently the site has become quite popular here in New Zealand. Check out the generous Welcome Bonuses and tiered loyalty rewards program and, of course, the chance to win megabucks in one of the casino's linked progressive jackpot games. But, whatever your game of choice is, you should understand that both the variety and average rate of return (about 96%) of online casinos exceed what you will find in many land-based casinos.

Ruby Fortune Casino Games

Cramming 450 casino games into a single platform isn't easy. However, Ruby Fortune has managed it through a combination of technology and forethought. Indeed, when you log onto the site you'll find a games section that's split into 11 categories, including:

3 Reel Slots

5 Reel Slots

Baccarat

Blackjack

Fruit Machines

Instant Wins

Live Casino

More Table Games

Progressive Jackpots

Roulette

Video Poker

Forming the backbone of the site's gaming section is online slots. From simple spinners like Diamond 777 and Cutesy Pie to progressive jackpot slots such as Major Millions and Cash Splash, Ruby Fortune has something for everything when it comes to revolving reels.

For something a little more traditional, blackjack, baccarat, roulette and craps allow you to tussle with the odds and win big from as little as NZ$0.10 per round. Perhaps the most impressive aspect of Ruby Fortune Casino's gaming empire is its live dealer suite. Offering a portal into a real casino world using RFID chips and HD webcams, this section of the site allows you to play Casino Hold'em with an experienced dealer for just NZ$1.  

Overall, if you're looking for variety and affordability then Ruby Fortune has it all. With stakes starting at just NZ$0.10 and jackpots topping the million dollar mark, literally everyone will find something to tickle their taste buds inside Ruby Fortune's games lobby.

Mobile Review

If you're a fan of gaming on the go then Ruby Fortune has two ways for you to ante-up via your mobile. Although the Ruby Fortune mobile casino site offers fewer games than its desktop counterpart (you can access around 50 games), each option is fully optimised to work with your specific device.

Indeed, it doesn't matter if you're an iPhone casino player, a BlackBerry bettor or want to ante-up via your Android, Ruby Fortune has an option for you. Essentially, because Ruby Fortune has its own mobile platform, the games you can access via your Smartphone or tablet will automatically fit your device.

For example, if you're looking for Ruby Fortune Android casino options, all you have to do is pick up your Samsung Galaxy, Sony Xperia or any other leading device and enter the Ruby Fortune URL into your browser. At this point the software will detect the type of device you're using and adjust the interface accordingly.

Once this process has taken place, you can simply log into your account as you would do normally and enjoy 50+ casino games, make deposits/withdrawals and enjoy the same level of security that you would via your desktop.

Rating Breakdown

If you're a New Zealand player still undecided about which of the growing number of online casinos open to you to play at, you might want to consider Ruby Fortune casino. For starters, this online casino has been operating successfully since 2003. In this highly competitive industry, being able to stay in business, build and maintain a large customer base, and receive consistently high service ratings for a whole decade, speaks volumes about the quality of the site. During its first year of operation, Ruby Fortune casino received the best new casino of the year award. A decade later, far from being dated, the casino has only gotten bigger and better, keeping up with the very latest innovations in online casino technology.

If you would like to try before you buy, New Zealand players can play up to an hour for free. Afterwards, signing up for a real money account will be the easy part of what you'll want to do next. The hard part will be deciding what to play.

Bonuses and Promotions

Welcome Bonus

The Ruby Fortune welcome bonus is a three-step affair that allows you to claim up to NZ$750 in free cash. After creating your first account and making a deposit of at least NZ$20, Ruby Fortune will automatically multiply the transaction by 100% up to a value of NZ$150.

For example, if your opening deposit was equal to NZ$100, then you'd receive a Ruby Fortune match bonus worth NZ$100 which would take your overall bankroll to NZ$200. After claiming your first deposit bonus, Ruby Fortune's bonus gods will lavish you with two additional cash injections worth a combined NZ$600.

The Ruby Fortune casino bonus system is basically broken down in the following way:

The Ruby Fortune bonus graphic

Welcome Bonus

UP TO NZ$750

1st Deposit
100% match bonus, up to NZ$150
2nd Deposit
50% match bonus, up to NZ$200
3rd Deposit
25% match bonus, up to NZ$400

One thing you need to note when you're shooting for any Ruby Fortune deposit bonus is that it will have a play through requirement. This means that you'll have to wager a certain amount at the tables before you can withdraw your bonus cash.

Fortunately, slots and parlour games count as 100% towards the wagering requirements, so hitting the 50X play through mark won't take you that long. In fact, this ability to work through the bonus requirements in a short timeframe is great because Ruby Fortune's free cash often expires within 7 days.

Progressive Jackpot Bonus

Ruby Fortune is filled with slot machines-over 300 to choose from, and all your favourite pokies from the traditional 3 reel slots to the super-exciting 5 reel video slots. It is also where you can find all your favourite Microgaming progressive slots like Mega Moolah, Major Millions, KingCashalot, LotsaLoot, The Dark Knight, and Treasure Nile. But here, the opportunity to win megabucks isn't your only incentive to play the progressives. If you're lucky enough to win a progressive jackpot of NZ$25,000 or more, Ruby Fortune will automatically add an extra NZ$1,000 to your windfall!

Loyalty rewards

Blue
Silver
Gold
Platinum
Diamond
Vip

VIP

Like most credible online casinos, Ruby Fortune also has a Loyalty Rewards program. From day 1, you become part of the elite team that is the casino's loyalty club, whereby the more you play, the more the casino gives back to show it values your patronage. The six loyalty levels are Blue, Silver, Gold, Platinum, and Prive. Players at all levels are eligible for monthly casino bonuses, with the amount of the bonus increasing the further you level up. Gold level and higher players also receive special exclusive invitations and promotions, and Diamond and Prive members enjoy faster withdrawals and customized VIP offers in addition.

Every time you play at the casino, you earn points and you don't even need to be one of the high rollers. When you earn enough points, you can exchange them for free casino credits. But keep in mind that different games are rewarded at different rates, and the games with the higher loyalty point rates are not the ones with the lowest house edge.

Licensing & Customer Support

Casino legislation

At Ruby Fortune Casino, you can choose from a wide range of safe and secure banking methods (see separate list). Check with your casino to see if they will cater to your needs for different deposit and withdrawal methods. While processing time is usually fast, it varies, and there have been customer reports of delays. If you have any questions or concerns, customer service can be contacted any time of the day or night in multiple languages to help you via live chat, phone, or email.

Another reassuring thing about playing at Ruby Fortune casino is player security. No matter what New Zealand method of payment you choose, you can rest assured that your details will be protected. This is the digital encryption going to work to ensure your security.

The government of Malta has licensed and regulated the casino and it has received consistently favourable reviews throughout a decade of service. That will tell you that this is no fly by night operation but a legitimate full service casino where you can play safely and have a fair chance to win. eCOGRA has audited and certified all of the casino games independently and report the findings each month on their website.

Customer Support

Ruby Fortune operates a 24/7 customer support service for all registered players. Players in Australia and New Zealand can call a toll free number, while international customers can call a separate phone number.

In addition to phone support, Ruby Fortune has a live chat widget inside its gaming hub. By clicking the "support" button inside the flash site or downloadable platform, a customer service agent will help you work through your query.

If you have an issue which isn't urgent but may require a longer explanation, Ruby Fortune also has an email service. Typical response times are between 24 and 72 hours and each query will be given a reference code so you can follow it up with a live support agent if necessary.

Tel Australia: 1-800-769-359
Tel International: +44-800-328-7749
Live Support

Ruby Fortune is always working to ensure you're safe and happy when you're online, so any time you have an issue the site's customer service agents will be on hand to rectify it as soon as possible.

Banking Options

Making deposits and withdrawals at Ruby Fortune is not only simple, but safe. Thanks to high levels SSL encryption on each transaction, your personal details will be secure at all times regardless of the payment option you choose.

For players depositing in NZ$, the following deposit methods are available:

Visa, MasterCard, Skrill, Neteller, POLi and Click2Pay.

Processing times for deposits are instant while the above methods will have a maximum withdrawal processing time of 7 days. However, in the majority of instances Ruby Fortune will process your withdrawal request within 24 hours and the time it takes for the money to reach your chosen payment method will vary between 24 and 72 hours.

Final Thoughts

With over ten years under its belt, Ruby Fortune casino is a popular and established site that offers players an authentic and attractive casino experience backed by powerful software. Player rewards are also good, with the welcome bonus of up to NZ$750 as well as the bonuses available on progressive jackpots. There are nearly 500 games, including a wide range of slots alongside the table games. Online gambling fans are treated to fast cashouts and sophisticated security to keep their privacy and financial information safe. This casino presents a strong range of games, player tools and popular features, and presents a quality online gaming experience overall for NZ players.

Hits

  • Up to NZ$750 Welcome Bonus
  • Over 755 Casino Games
  • 520+ Pokies

Misses

  • Live chat option not available
  • Limited withdrawal methods
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